PiyushAvatar

Hi, I'm Piyush.

I help businesses create world class products and services while mitigating risks, through Human Centered Design.

A little bit about me

I am a User Experience Research and Design professional with 10+ years of experience.

I have conducted user research in more than 14 countries across North America, Middle East and Asia.

I have helped Fortune 100 corporations, TechStars and YCombinator startups across a variety of industries deliver excellent product experiences to their customers all while delivering big business impact.

Industries in which I have helped companies create an impact include: E-commerce, MedTech, Travel, FinTech and Banking.

I have been a speaker at Bangkok Design Week. I also organize community events like UX Happy Hour.

Here's What I Can Help You With

I’ll mitigate project risks through research.

The key to ensuring project success is to mitigate your risks through research. I’ll plan and execute research to identify needs, wants and pain points of your customers that you can build products and services around. Using inputs from research, I’ll help you create a strategy to figure out how to prioritize and launch products and services to maximize user retention while creating monetization opportunities.

I’ll help you define a strategy, what to build (and why).

Too often companies skip this very important step of any product. They may even try winging it because they’re so eager to get started. I leverage the insights from research and work with stakeholders to craft a strategy that prioritizes designing and building features that will drive user growth and retention, while growing revenue.

I’ll design how it looks and how it works.

Most designers just focus on how things look, but if your product doesn’t work the way your users expect it to, it’s not going to be a success. My background in both design and business puts me in an ideal position to take your product from average to amazing!

I’ll bring together world-class teams to build and launch your product.

I have several years of experience of leading teams to deliver successful outcomes.

What People Say

Piyush is truly a one-of-a-kind user experience research leader–one with a great deal of knowledge, who empowers his team with freedom in their work and above all else, has the ability to grow the impact of research within the org. His years of experience in the field, both design and research, is welcomed and his vast experience & knowledge of global markets is inspiring and impactful at all levels.

Deven Grover
Senior Product Design Manager at Etsy
Worked with Piyush at Agoda

Piyush is a top notch UX researcher and a natural leader. Piyush started the UX function at Agoda. I worked with him at Agoda and he was my go to UX researcher when I was building the checkout experience. He would patiently listen to the needs and push my own thinking to improve the customer experience. His plans were detailed and the research reports are thoughtful. Piyush would be a valuable addition to any UX team looking for a leader to drive them to new heights of success.

Vijay Sharma
Senior Manager at Amazon
Worked with Piyush at Agoda

Highlights from some of my engagements

Want To Work Together?

Do you think we’re a good match? Great! let’s talk about how I can help you.

Whether you’re an individual, a multi-national behemoth or a startup, get in touch and tell me what you have in mind — I can’t wait to hear all about it!

I’m currently taking on new projects.